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Hours Mon–Sat 8am–6pm · Sun closed
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Frequently Asked Questions

Common questions about ordering, pickup, and installation.

What's your return policy?

Unopened, unused products in original packaging can be returned within 45 days of purchase. Cut or partially installed flooring is non-returnable. Damaged products are also not accepted. Special Orders come with a 30% restocking fee. Reach out if you have questions about a specific order.

Can I bring samples home?

Yes — visit the showroom and our team will help you pick out samples to take home before you commit. We strongly recommend seeing flooring in your actual lighting before buying a full order.

Do you handle installation?

Flooring Attic itself is an outlet for product sales and pickup. For installation, we have a trusted list 3rd party installers for every material except tile if you need help finding someone to install your new floors.